# Service Level Objectives

> A technique for choosing measured indicators of reliability and setting the targets a service must meet on them.

Record: `lexicon:service-level-objectives`
Kind: technique
Layer: [Observability](https://banes-lab.com/records/layer/observability.md)
Canonical: https://banes-lab.com/ontology/lexicon#lexicon-service-level-objectives

Listed in [Lexicon terms](https://banes-lab.com/api/records/lexicon.md), after [Define Signal Quality](https://banes-lab.com/records/lexicon/define-signal-quality.md) and before [Direct Callback Coupling](https://banes-lab.com/records/lexicon/direct-callback-coupling.md).

## Category

- [Observability / Auditability / Traceability](https://banes-lab.com/records/lexicon-category/observability-auditability-traceability.md)

## Refactors

- [Service Contract](https://banes-lab.com/records/architecture/service-contract.md)
- [Monitoring](https://banes-lab.com/records/architecture/monitoring.md)
- [SLO/SLI](https://banes-lab.com/records/architecture/slo-sli.md)

## Linked from

- [Contracts / Interfaces / Compatibility](https://banes-lab.com/ontology/principles/architecture-category-contracts-interfaces-compatibility.md)
- [Observability / Auditability / Traceability](https://banes-lab.com/ontology/principles/architecture-category-observability-auditability-traceability.md)